AngelEyes Posted November 14, 2020 Report Share Posted November 14, 2020 Again command prompt are not working ie remvid ambient etc Quote Link to comment Share on other sites More sharing options...
Felix Posted November 14, 2020 Report Share Posted November 14, 2020 2 hours ago, AngelEyes said: Again command prompt are not working ie remvid ambient etc Same situation with me but 7 days ago.... Quote Link to comment Share on other sites More sharing options...
Kal Posted November 14, 2020 Report Share Posted November 14, 2020 Same..error all the time..can't sync for hours now..failed to execute command..flexispy is really getting worse and worse Quote Link to comment Share on other sites More sharing options...
baktus22 Posted November 14, 2020 Report Share Posted November 14, 2020 Same here, only when you restart the target device, than it start working but again it is keep on stop syncing after awhile. It starts to remind me the situation that was 7-8 months ago. Quote Link to comment Share on other sites More sharing options...
Dakota Posted November 16, 2020 Report Share Posted November 16, 2020 On 11/14/2020 at 6:42 PM, AngelEyes said: Again command prompt are not working ie remvid ambient etc Please DM me your license key Quote Link to comment Share on other sites More sharing options...
Dakota Posted November 16, 2020 Report Share Posted November 16, 2020 @Felix @baktus22 @Kal We have made changes to improve the delivery of commands to the client via push Updated the PUSH server. The push server can also detect clients which have been uninstalled Updated non Root android client to improve the delivery of commands Added advanced debug page for advanced customers. This page can be used to track the receipt and execution status of commands that reach the client If you have issues with RemCam, RemVid, Ambient Recording not working due to commands suspected of not being received, please update your non-root Android client to Version 4.10.1 - October 28, 2020 or above. This goes for the Sync button not working consistently as well. Older clients will continue to use the old push server Quote Link to comment Share on other sites More sharing options...
baktus22 Posted November 16, 2020 Report Share Posted November 16, 2020 1 hour ago, Dakota said: @Felix @baktus22 @Kal We have made changes to improve the delivery of commands to the client via push Updated the PUSH server. The push server can also detect clients which have been uninstalled Updated non Root android client to improve the delivery of commands Added advanced debug page for advanced customers. This page can be used to track the receipt and execution status of commands that reach the client If you have issues with RemCam, RemVid, Ambient Recording not working due to commands suspected of not being received, please update your non-root Android client to Version 4.10.1 - October 28, 2020 or above. This goes for the Sync button not working consistently as well. Older clients will continue to use the old push server And what does it mean-that if we cant upgrade now or in the near future due to covid, the sync and push commands wil act as inconsistantly as in the last 2 weeks? Quote Link to comment Share on other sites More sharing options...
Architect Posted November 16, 2020 Report Share Posted November 16, 2020 2 hours ago, baktus22 said: And what does it mean-that if we cant upgrade now or in the near future due to covid, the sync and push commands wil act as inconsistantly as in the last 2 weeks? Old clients will use the old push server and are unlikely to have any change of behaviour. As you have a number of devices, and access to your devices seems to be an issue, you may want to test the new client and see if it improves your situation. I will also send you some details as to how to access and use the current debug tool and you should be able to identify the cause of the problem in your case. Quote Link to comment Share on other sites More sharing options...
baktus22 Posted November 16, 2020 Report Share Posted November 16, 2020 2 hours ago, Architect said: Old clients will use the old push server and are unlikely to have any change of behaviour. As you have a number of devices, and access to your devices seems to be an issue, you may want to test the new client and see if it improves your situation. I will also send you some details as to how to access and use the current debug tool and you should be able to identify the cause of the problem in your case. Well, i have only one target. And it is a problem to access it in this time. Quote Link to comment Share on other sites More sharing options...
Architect Posted November 26, 2020 Report Share Posted November 26, 2020 INFO: We will be rolling out a new dubug tool referred ti internally as LOOPSTACK which will allow you to carry out command tracking. This should help get to the bottom of issues. Design completed and currently in BETA We noticed that many customers send lots of overlapping recording commands, which are rejected as an existing recording is in progres. However as users dont see the rejection, so they keep pumping commands, which are rejected, and in some cases cause the app to crash Amount other improvement to provide feedback, we will add an indicatoir to the portal to let customers know when this happens, so they can wait till the current recording is complete Quote Link to comment Share on other sites More sharing options...
baktus22 Posted November 26, 2020 Report Share Posted November 26, 2020 The situation is that for several weeks now, the app is acting intermittent, meaning its oftenly not syncing, not updating data and sometimes updating it very late. I dont know what is the problem, if it is something to do with the servers or not, but THERE IS a problem. And its not only with regard to recording commands. Quote Link to comment Share on other sites More sharing options...
baktus22 Posted November 27, 2020 Report Share Posted November 27, 2020 "Remote Command Execution Failed"- what will be with that? Again and again. What is the problem? Why does it keep on going like that??? Quote Link to comment Share on other sites More sharing options...
Dakota Posted December 1, 2020 Report Share Posted December 1, 2020 On 11/27/2020 at 10:02 PM, baktus22 said: "Remote Command Execution Failed"- what will be with that? Again and again. What is the problem? Why does it keep on going like that??? Hi Baktus. Upon checking your account I can see that new data is uploading, the phone is connected, and the sync feature is working. That said I can also see that you are using version 4.6.3 of the app. To resolve the intermittent Sync button issue, please update to the latest version of the app — 4.10 — which fixes this issue. Quote Link to comment Share on other sites More sharing options...
baktus22 Posted December 2, 2020 Report Share Posted December 2, 2020 On 12/1/2020 at 8:19 AM, Dakota said: Hi Baktus. Upon checking your account I can see that new data is uploading, the phone is connected, and the sync feature is working. That said I can also see that you are using version 4.6.3 of the app. To resolve the intermittent Sync button issue, please update to the latest version of the app — 4.10 — which fixes this issue. unfortunately i can`t due to covid and long distance between me and the target.... if i won`t be able to do so at the meantime- it means that i will be still face this problem every several hours? Quote Link to comment Share on other sites More sharing options...
baktus22 Posted December 2, 2020 Report Share Posted December 2, 2020 Dakota i sent you PM, please look at it. Quote Link to comment Share on other sites More sharing options...
baktus22 Posted December 6, 2020 Report Share Posted December 6, 2020 On 12/2/2020 at 9:52 AM, baktus22 said: Dakota i sent you PM, please look at it. Dakota, i`ll appreciate if you`ll look at my message to you and reply. Quote Link to comment Share on other sites More sharing options...
Dakota Posted December 8, 2020 Report Share Posted December 8, 2020 On 12/6/2020 at 3:15 PM, baktus22 said: Dakota, i`ll appreciate if you`ll look at my message to you and reply. Replied. Quote Link to comment Share on other sites More sharing options...
Jeremiah Posted December 25, 2020 Report Share Posted December 25, 2020 On 11/14/2020 at 8:21 AM, Felix said: Same situation with me but 7 days ago.... 3 days Quote Link to comment Share on other sites More sharing options...
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