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problème installation / installation problem

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Bonjour, je possède un XIAOMI REDNOTE 8T version 9 Android rooté, j'ai adhérer à la version premium de flexispy. J'ai suivi le tutorial proposé. L'installation du logiciel s'effectue jusque 90%, s'arrête un peu, puis affiche 100% done, ensuite s'affiche roll back et j'ai un message d'erreur (voir image). J'ai désinstallé, réinstallé plusieurs fois mais cela ne fonctionne pas. Un ticket a été envoyé à Flexispy support mais d'après d'autres commentaires, je n'aurais pas de réponse dans l'immédiat. Quelqu'un a t il déjà eu ce problème ?


J'ai installé la version non rooté, ça fonctionne mais je perds quelques options.

J'ai reçu une réponse du support flexispy Bonjour, Malheureusement, si vous rencontrez une erreur lors de l'installation de la version enracinée, le logiciel ne prend pas en charge la version enracinée du périphérique cible. Cordialement,


google translate :


Hello, I have a rooted XIAOMI REDNOTE 8T version 9 Android, I have subscribed to the premium version of flexispy. I followed the suggested tutorial. The software installation is up to 90%, stops a bit, then displays 100% done, then displays roll back and I have an error message (see image). I uninstalled, reinstalled several times but it doesn't work. A ticket has been sent to Flexispy support but based on other comments I will not have a response immediately. Has anyone ever had this problem?

I installed the non-rooted version, it works but I'm losing some options

I received a response from flexispy support: 
Hello, Unfortunately, if you encounter an error while installing the rooted version, the software does not support the rooted version 
of the target device. cordially


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