Bach Posted June 11, 2020 Report Share Posted June 11, 2020 This app is only working as a keylogger and nothing more. Have I installed something wrong on the computer? Thank you 🙂 Quote Link to comment Share on other sites More sharing options...
Architect Posted June 11, 2020 Report Share Posted June 11, 2020 Just now, Bach said: This app is only working as a keylogger and nothing more. Have I installed something wrong on the computer? Thank you 🙂 Please send a ticket. Simply log into your account and select help and submit a ticket,. 1 Quote Link to comment Share on other sites More sharing options...
AngelEyes Posted June 11, 2020 Report Share Posted June 11, 2020 Sending a ticket may not get anything done either. The program has been erroring for 3 months Tech is slow to respond and usually only drills you will questions or tells you to restart target or pay them to reinstall The updates a few months ago messed up the whole system and yet it is still being sold as if nothing is wrong The server that is new is iffy at best. Logs you out for no reason And is very slow to update info from the target device 1 Quote Link to comment Share on other sites More sharing options...
Bach Posted June 13, 2020 Author Report Share Posted June 13, 2020 This is so frustrating. Looks like IÂ paid for nothing but a keylogger. I put in a couple of different tickets and followed their advice to no avail. Quote Link to comment Share on other sites More sharing options...
AngelEyes Posted June 14, 2020 Report Share Posted June 14, 2020 These issues have been going on since March Nothing is resolved Only sometimes works and rarely at that We get no updates or info to help As though it is fine to take your money and not provide the service that you paid for Quote Link to comment Share on other sites More sharing options...
miguel allende Posted June 14, 2020 Report Share Posted June 14, 2020 Amazing that you got a reply at all Bach. I have put in "tickets" at least a half dozen times over that last 3-4 months and have never gotten a response of any kind. Not even a "go away" message. Some features of the product just stopped working. For me, it was around April 4, and haven't worked since. But no one, literally no one, at Flexispy, will respond to attempts to get clarity on the issue, and the internet is filled up with people complaining about the same things. So I guess you, like the rest of us, have paid for a product that is significantly over-rated. Some things do indeed work, but many features don't work at all, and the company takes no responsibility at all for that. But they happily keep selling the thing and taking people's money for a product they know is not working correctly. You can't get a tech person to respond, but try asking a question to the sales department. You will get a reply from them within seconds. But they are only able to sell you the worthless thing, not help you get it to actually work. And I assure you, after multiple posts to this forum, there is no help to be found here either.  Quote Link to comment Share on other sites More sharing options...
Architect Posted June 24, 2020 Report Share Posted June 24, 2020 On 6/15/2020 at 4:23 AM, miguel allende said: Amazing that you got a reply at all Bach. I have put in "tickets" at least a half dozen times over that last 3-4 months and have never gotten a response of any kind. Not even a "go away" message. Some features of the product just stopped working. For me, it was around April 4, and haven't worked since. But no one, literally no one, at Flexispy, will respond to attempts to get clarity on the issue, and the internet is filled up with people complaining about the same things. So I guess you, like the rest of us, have paid for a product that is significantly over-rated. Some things do indeed work, but many features don't work at all, and the company takes no responsibility at all for that. But they happily keep selling the thing and taking people's money for a product they know is not working correctly. You can't get a tech person to respond, but try asking a question to the sales department. You will get a reply from them within seconds. But they are only able to sell you the worthless thing, not help you get it to actually work. And I assure you, after multiple posts to this forum, there is no help to be found here either.  Please let me have your ticket number please and i will see why you did not get a reply. Quote Link to comment Share on other sites More sharing options...
Architect Posted June 24, 2020 Report Share Posted June 24, 2020 On 6/12/2020 at 3:41 AM, AngelEyes said: Sending a ticket may not get anything done either. The program has been erroring for 3 months Tech is slow to respond and usually only drills you will questions or tells you to restart target or pay them to reinstall The updates a few months ago messed up the whole system and yet it is still being sold as if nothing is wrong The server that is new is iffy at best. Logs you out for no reason And is very slow to update info from the target device So no ticket number? Quote Link to comment Share on other sites More sharing options...
miguel allende Posted June 24, 2020 Report Share Posted June 24, 2020 8 hours ago, Architect said: Please let me have your ticket number please and i will see why you did not get a reply. I sent my problem info more than eight weeks ago. I no longer have the ticket numbers. I never received a reply to any of them. I also contacted sales, and the person I talked with said she was unable to help me but took the information, including the ticket numbers, and assured me she would pass them along to tech support that day and that I could expect to get a response right away. I got nothing. I finally gave up. About half of the things Flexispy is supposed to do work on my target phone. About a quarter have never worked, and about a quarter worked fine until the first part of April, but have since stopped working. I have detailed all of that several times with no response. I know I should have kept the ticket numbers, but after weeks of no response I threw them away. Quote Link to comment Share on other sites More sharing options...
Architect Posted June 25, 2020 Report Share Posted June 25, 2020 Do you stll need help? Quote Link to comment Share on other sites More sharing options...
AngelEyes Posted June 28, 2020 Report Share Posted June 28, 2020 Yes the Acct Active does not update That is likely the reason all command prompts stop working It may work once in awhile and then for no reason stop When will the regular services be restored.? They stopped working in Late March 2020 and have not been repaired Quote Link to comment Share on other sites More sharing options...
AngelEyes Posted June 28, 2020 Report Share Posted June 28, 2020 On 6/23/2020 at 7:22 PM, Architect said: So no ticket number? #61399  Quote Link to comment Share on other sites More sharing options...
AngelEyes Posted June 28, 2020 Report Share Posted June 28, 2020 On 6/23/2020 at 7:22 PM, Architect said: So no ticket number? #61399 Quote Link to comment Share on other sites More sharing options...
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