texacali Posted May 27 Posted May 27 If a second call comes in while target phone is already on an existing call, the existing call is not recorded. This happens regardless of whether the second call is answered or not. Is this a known limitation? For reference, phone is an android Samsung Galaxy A71. 1 Quote
Dakota Posted May 27 Posted May 27 1 hour ago, texacali said: If a second call comes in while target phone is already on an existing call, the existing call is not recorded. This happens regardless of whether the second call is answered or not. Is this a known limitation? For reference, phone is an android Samsung Galaxy A71. Checking on this for you 1 Quote
Dakota Posted May 27 Posted May 27 1 hour ago, texacali said: If a second call comes in while target phone is already on an existing call, the existing call is not recorded. This happens regardless of whether the second call is answered or not. Is this a known limitation? For reference, phone is an android Samsung Galaxy A71. Hi! If you are using FlexiSPY for Android (Non-Root) version 5.7.x onwards then the expected result is if you don't pick up the second call, the existing call should be recorded. However before 5.7.x this would result in the original recording being replaced. Can you private message me your license key or ticket number with support so I can look into this further 1 Quote
Martina_312 Posted August 14 Posted August 14 I’m seeing an occasional issue where the recording starts normally but ends before the actual call does. The call log shows full duration, but the recording is shorter. Anyone experienced this? Quote
Dakota Posted August 18 Posted August 18 On 8/14/2026 at 3:18 PM, Martina_312 said: I’m seeing an occasional issue where the recording starts normally but ends before the actual call does. The call log shows full duration, but the recording is shorter. Anyone experienced this? Call recordings can be a maximum duration of 30 minutes. If the phone call was longer than this, then that would be the reason why the recording is shorter than the call duration. If this was not the case, can you PM me your license key so we can check on this. Thanks! 1 Quote
Martina_312 Posted August 19 Posted August 19 On 8/18/2026 at 8:17 AM, Dakota said: Call recordings can be a maximum duration of 30 minutes. If the phone call was longer than this, then that would be the reason why the recording is shorter than the call duration. If this was not the case, can you PM me your license key so we can check on this. Thanks! Oh, okay...I get it now, thanks for helping out! Quote
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