Sync Services

[Frampy]

I just had the software installed on a new target device by the installation team, now on this one it pops up sync services when it is being used. Why is that?

[MarkM]

On 4/12/2025 at 1:33 AM, Frampy said:

I just had the software installed on a new target device by the installation team, now on this one it pops up sync services when it is being used. Why is that?

Hi @Frampy

Thanks for reaching out. If you've used the Installation Service, then the technician should configure the required settings so that the indicator you mentioned should not appear. Could you please confirm when was the Installation completed and if the target device has been restarted during or after the installation service? Additionally, may we ask if you have already submitted a ticket? If so, please let us know the ticket number.