jsc Posted April 10, 2010 Report Share Posted April 10, 2010 So I quit receiving any reports to my web account. I gained access to the target phone and dialed *# my flexikey # and nothing happened. what do I do now. I only have flexispy light. Link to comment
Tudor Posted April 10, 2010 Report Share Posted April 10, 2010 So I quit receiving any reports to my web account. I gained access to the target phone and dialed *# my flexikey # and nothing happened. what do I do now. I only have flexispy light. Target phone is a touch screen device? Tudor. Link to comment
jsc Posted April 11, 2010 Author Report Share Posted April 11, 2010 Target phone is a touch screen device? Tudor. No a blackberry Link to comment
Tudor Posted April 11, 2010 Report Share Posted April 11, 2010 Did you try to press a bit longer on the last symbol #, when you are dialing *#your code#? Usually its working, actually this is standard procedure when you want to call graphical user interface (secret control panel). Cheers, Tudor. Link to comment
Guest Ian Posted April 12, 2010 Report Share Posted April 12, 2010 Did you try to press a bit longer on the last symbol #, when you are dialing *#your code#? Usually its working, actually this is standard procedure when you want to call graphical user interface (secret control panel). Cheers, Tudor. Did that work? If not, please submit a support ticket to our support department. Link to comment
MMM Posted April 16, 2010 Report Share Posted April 16, 2010 Hello, On Blackberry devices do not put # to the end of your Flexikey. Try it like this. *#yourflexikey press green call button and after 3 second press end call button and wait 10 seconds. Regards... M. Link to comment
jsc Posted April 17, 2010 Author Report Share Posted April 17, 2010 Hello, On Blackberry devices do not put # to the end of your Flexikey. Try it like this. *#yourflexikey press green call button and after 3 second press end call button and wait 10 seconds. Regards... M. I haven't been putting # after my flexikey. I just was abbreviating here meaning flexikey number. Should i have been trying to put the # sign after I entered my flexikey? Link to comment
jsc Posted April 17, 2010 Author Report Share Posted April 17, 2010 I haven't been putting # after my flexikey. I just was abbreviating here meaning flexikey number. Should i have been trying to put the # sign after I entered my flexikey? Link to comment
jsc Posted April 17, 2010 Author Report Share Posted April 17, 2010 Did that work? If not, please submit a support ticket to our support department. I have several tickets submitted. should i be adding a # after i enter my flexikey. do you know of any security software that could be on the phone that would block flexi because when it reboots after i download flexi it runs a security scan Link to comment
Christian Posted April 18, 2010 Report Share Posted April 18, 2010 I have several tickets submitted. should i be adding a # after i enter my flexikey. do you know of any security software that could be on the phone that would block flexi because when it reboots after i download flexi it runs a security scan The "security scan" is absolutely normal on a Blackberry. This is just a routine part of the OS that runs whenever its rebooted. It is really just validating system files and scanning for file corruption, etc., so that's nothing to worry about. From the Blackberry software manual, Step 5: 5. To open “Secret Settings” screen, enter *#900900900, then press the green CALL key, followed by the red END CALL key. On some versions of Blackberry pressing the END CALL key will make the setting screen disappear. If this happens, try again and do not press the END CALL key at all. So after activation, its *#FlexiKEY Green Call Key/Red End Call Key. If *#FK doesn't work, try *#900900900 again, just to make sure it hasn't been deactivated. If that brings it up, you'll need to activate the program with the FK again. Make sure you reboot it clean and try the code a few minutes after a complete reboot, after everything has finished loading and before anything else is done. You can also try sending a command such as for Diagnostic Report, and see if you get the SMS reply sent back to your Monitor from the Target. If yes, then we know the software is still installed and still running. If none of this works, the phone may have been reformatted. This would be true if the OS was upgraded as well. In that case it was wiped and all 3rd party software will need to be reinstalled. Link to comment
jsc Posted April 19, 2010 Author Report Share Posted April 19, 2010 The "security scan" is absolutely normal on a Blackberry. This is just a routine part of the OS that runs whenever its rebooted. It is really just validating system files and scanning for file corruption, etc., so that's nothing to worry about. From the Blackberry software manual, Step 5: 5. To open “Secret Settings” screen, enter *#900900900, then press the green CALL key, followed by the red END CALL key. On some versions of Blackberry pressing the END CALL key will make the setting screen disappear. If this happens, try again and do not press the END CALL key at all. So after activation, its *#FlexiKEY Green Call Key/Red End Call Key. If *#FK doesn't work, try *#900900900 again, just to make sure it hasn't been deactivated. If that brings it up, you'll need to activate the program with the FK again. Make sure you reboot it clean and try the code a few minutes after a complete reboot, after everything has finished loading and before anything else is done. You can also try sending a command such as for Diagnostic Report, and see if you get the SMS reply sent back to your Monitor from the Target. If yes, then we know the software is still installed and still running. If none of this works, the phone may have been reformatted. This would be true if the OS was upgraded as well. In that case it was wiped and all 3rd party software will need to be reinstalled. Link to comment
jsc Posted April 19, 2010 Author Report Share Posted April 19, 2010 i have done all of the above and still cant get to the activation screen Link to comment
Guest Ian Posted April 20, 2010 Report Share Posted April 20, 2010 i have done all of the above and still cant get to the activation screen Please submit a support ticket so that we can help you further. Link to comment
Recommended Posts