kof1997 Posted December 13, 2014 Report Share Posted December 13, 2014 Is anyone can delete ambient reocrding and remote camera files ? Link to comment
dallas88 Posted December 18, 2014 Report Share Posted December 18, 2014 I'm not able to delete the same file, I've asked the question to support although not resolved yet. I'm unable to get live chat support.. Don't know where it at. I know where they say it is but it's not. Link to comment
AliR Posted December 22, 2014 Report Share Posted December 22, 2014 Same issue for me... Link to comment
JoeJ Posted December 22, 2014 Report Share Posted December 22, 2014 not only can I not delete them, I'm no longer receiving recordings and tech support has not been available since Friday... again. Link to comment
kof1997 Posted December 22, 2014 Author Report Share Posted December 22, 2014 now can't even login to my account Link to comment
Guest Ian Posted January 7, 2015 Report Share Posted January 7, 2015 Hello All. Firstly, let me apologise for the issues. We performed some server maintenance and that was the reason why you may have not been able to log in recently, despite entering the correct details. The maintenance is over and you should be able to log in but there are still some issues we need to resolve such as not being able to delete ambient recordings inside the dashboard. We are fully aware of the issue you are all facing and we are working hard to resolve them, sadly, this will not be a quick fix but we ask for your patience and understanding in this matter whilst we work to resolve this. Link to comment
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