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I've been using Flexispy Premium non-rooted on an LG V20 Android v7.0 (not able to be rooted according to Flexispy support) for a few weeks now. I was told the keylogger would work in this configuration but it does not. I've been in contact with technical support but nothing they have suggested has fixed the issue. Also, SMS messages are hit and miss. Sometimes they show on the dashboard and sometimes they do not. I am very frustrated at this point and feel that Flexispy does not live up to its promises. The last tech support email I received suggested uninstalling and reinstalling the software on the target phone. Do they even realize how difficult that is? Not an option. I was given directions to enable "large keyboard text" on the target phone in order to get the keylogger to work. However, the directions did not match exactly to the Android software on the target phone. I believe I found the "large keyboard text" option and turned it on, but tech support did not confirm it was correctly set when I asked them about it. At this point, I'm hoping someone here can help. Thanks in advance.