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I am so frustrated by this issue! I reinstalled new release per customer service on my non rooted device on Wednesday this week. By yesterday evening none of the features were working again. Nothing was said to me regarding these instructions.... As of now, 4.1.1 will NOT get detected if you perform the following steps. Uninstall Sync Services app if it is currently still installed Restart the phone Clear Google Play services data Settings -> Apps -> Google Play services -> Storage -> Manage storage -> CLEAR ALL DATA Clear Google Play Store data Settings -> Apps -> Google Play Store -> Storage -> Clear data So I don't know if this will actually work. It would have been nice to get these instructions before I had target device for a billionth time in the last few weeks. Uninstalling Play Store is not an option. This is how apps are installed. Customer service is no longer returning any of my emails regarding this issue. WTH? I am out of the refund window, but I'm certainly not getting the entire year that I paid for. How do I get my money back for this crap? I really just want this issue to be resolved so that things will work normally again. I didn't even have advanced features. This is simple items such as sms, call log, location and keylog. I have a feeling that the above instructions will do nothing as well. I can't keep fiddling with target device, I have a life. Admin/ customer service please respond to these issues. When will we have a real lasting fix for this?

I'm sure enough of our friends who post here have done this procedure before, as we were desperate and tried everything we could regarding Google Play, it's notifications, security check and cache. The point is, could flexispy app work as before this problem occured in non rooted phones, and keep the features it had? I mean keep the call and ambient recording in the extreme pack? Nothing was solved by removing them. Please, try your best to have the app working as before...

Dakota- this process is well known and done, but as you say lets give it another try. P.s will this process work for previous versions, like 4.0.7 for example, on non rooted?

Actually there is, GP has marked flexi as a malware and as such it is getting deleted. Moreover, Google policy is that any app that ask permissions to call log and sms, is not allowed, at the Play Store, and as we can see, in people devices as well, even when GP is disabled. People here says that 4.1 1 got detected and deleted so obviously its not the sulotion. Mine is still working but it is temporary as i disabled Play store, but my target will notice it sooner or later. You need to think out of the box in order to resolve it.

Not that I can see